Service Policy for e-Commerce Photography and Videography
Koh's Development is committed to providing exceptional photography and videography services for e-commerce businesses. Our service policy is designed to establish clear client expectations and ensure our team delivers top-quality results. We kindly request you to review this policy thoroughly prior to engaging our services.
1. Compliance with Rules and Regulations
1.1 Our commitment to the production of good quality photography includes an unwavering adherence to all relevant Chinese rules and regulations during the execution of our photography and videography services.
1.2 We maintain the right to decline client requests that we perceive as unlawful, inappropriate, or impractical.
1.3 Our policy strictly prohibits producing content that infringes upon social norms or legal stipulations within China. This assures all our services remain within the realm of lawful and acceptable practice.
2. Aesthetic Considerations
2.1 Our seasoned professionals aim to create visually compelling content that seamlessly aligns with your brand's aesthetics and core values.
2.2 Nevertheless, considering the subjective nature of aesthetics in photography and videography, please bear in mind that the final output might not align completely with individual tastes.
3. Client Requirements
3.1 We request clients to furnish a comprehensive brief detailing your specific requirements.
3.2 These requirements may include, but are not limited to, product layout, shooting angle, background selection, and model posture among others.
3.3 Any specifics not clearly outlined in the brief will be addressed at the discretion of our photographers and editors. Our decisions will be guided by industry practices and professional expertise.
4. Payment Policy
We require full payment upfront before the commencement of any project. This policy enables our team to dedicate full attention and resources to delivering high-caliber results.
5. Project Commencement
Our photography and videography process will initiate once we have received all the products to be featured. We advise clients to ensure prompt product delivery to avoid potential project delays.
6. Variables Influencing the Final Outcome
The eventual outcome of our photography and videography services hinges on several factors, including but not limited to the project budget, environmental constraints, the professional skills of our team, and even weather conditions.
7. Budget and Cost Consideration
We tailor the service to address your varying budget levels and creative aspirations. We understand that each project has unique financial constraints and aesthetic expectations.
While composite photography and imagery, due to their cost-effectiveness, are frequently utilized in the e-commerce industry, we are fully equipped to accommodate more elaborate "real-life scenarios and effects" should your project's budget permit.
Please note that the budget significantly influences the production outcome, as more extensive resources and higher-grade effects may necessitate a bigger investment. Accordingly, we provide the following cost guide to aid in your budget planning:
Studio Construction: Commencing at US$1,000, we offer lifestyle settings such as sofa, bed, dining tables, and more.
Model: Our professional models are available at a daily rate starting from US$1,000 for a 6-hour shooting.
Accessories: These costs are subject to your specific requirements and may vary accordingly.
Photo Shooting: The proficiency of a photographer plays a vital role in capturing striking images that grab attention.
Photo Editing: A professional editor turns a normal picture into a mind blowing piece of work. One great edit might create millions in sales.
8. Revision Policy
8.1 Upon the submission of the digital output, revisions can be requested, subject to additional charges.
8.2 We do not offer free revisions.
9. Delivery Timeframe
9.1 Typically, for an individual e-commerce product, the photography output can be delivered within 10-15 working days after receiving full payment and the products.
9.2 However, the timeframe may extend depending on the complexity of the work, with factors like multiple products, diverse backgrounds, special photography techniques, and visual effects.
You consent to abide by the terms stated in this service policy by engaging our services. Please do not hesitate to contact us if you need further clarification on any points. We eagerly anticipate providing you with top-tier e-commerce photography and videography services that are tailor-made to your business requirements.